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FCC ups its game in robocall enforcement

The Federal Communications Commission slapped Travel Club Marketing with a $2.96 million fine for making illegal robocalls. It’s the largest forfeiture order ever issued by the FCC.

After reviewing complaints from consumers, the FCC found that Tampa-based Travel Club Marketing, its owner Olen Miller and related companies made 185 unsolicited, pre-recorded advertising calls to 142 consumers without prior express consent or an established business relationship. Many of the customers had placed their numbers on the federal government’s Do Not Call List, managed jointly by the FCC and Federal Trade Commission.

Robocalls are the top consumer complaint at both the FCC and the FTC.

As part of its continuing focus on robocall abuse, the FCC announced Tuesday it plans to host a robocall and caller ID spoofing workshop Sept. 16 to review current robocall-blocking solutions and the steps industry is taking, and potential solutions to caller ID spoofing.

In a recent order, the FCC clarified that there is no rule or law prohibiting carriers from implementing call-blocking technology.